Terms of service
OVERVIEW
This website is operated by Lonza Outlet. Throughout the site, the terms “we”, “us” and “our” refer to Lonza Outlet.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms and policies referenced herein.
OUTLET / FINAL SALE ITEMS
Certain products sold on this website may be marked as Outlet, Final Sale, or Clearance items.
All Outlet and Final Sale items are not eligible for refunds to the original form of payment.
However, such items may be eligible for exchange or store credit in accordance with our Returns & Refunds Policy.
In rare cases, including defective, damaged, or incorrect items, a refund may be issued at our discretion.
By purchasing such items, you acknowledge and agree that:
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these items are generally non-refundable to the original payment method
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quantities may be limited
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products may be from previous collections or discontinued styles
Outlet products are offered at discounted prices due to inventory clearance, seasonal rotation, or limited remaining sizes.
For full details, please refer to our Returns & Refunds Policy.
ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.
You may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction.
You must not transmit viruses or any destructive code.
A breach of these Terms may result in termination of access to the Service.
GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without written permission from us.
Credit card information is always encrypted during transmission.
PRODUCTS OR SERVICES
We make every effort to display product colors and images accurately; however, we cannot guarantee that your device will display colors correctly.
We reserve the right to:
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limit sales to certain persons or regions
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limit product quantities
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discontinue products at any time
ORDER ACCEPTANCE
We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to cases of suspected fraud, pricing errors, or unauthorized transactions.
THIRD-PARTY TOOLS
We may provide access to third-party tools which we neither monitor nor control.
Use of such tools is entirely at your own risk.
THIRD-PARTY LINKS
Our Service may contain links to third-party websites.
We are not responsible for the content, accuracy, or policies of those websites.
USER COMMENTS AND FEEDBACK
If you send comments, ideas, or suggestions to us, you agree that we may use them without restriction or compensation.
We reserve the right to remove content that is unlawful, offensive, or violates intellectual property rights.
PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
ERRORS AND INACCURACIES
Occasionally there may be information on our website containing typographical errors or inaccuracies.
We reserve the right to correct such errors and update information at any time without prior notice.
PROHIBITED USES
You are prohibited from using the website:
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for unlawful purposes
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to violate intellectual property rights
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to distribute malware
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to collect personal information of others
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to spam or scrape website data
Violation may result in termination of access to the Service.
LIMITATION OF LIABILITY
Lonza Outlet shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Service or products.
Where certain jurisdictions do not allow the exclusion of liability, our liability shall be limited to the maximum extent permitted by law.
INDEMNIFICATION
You agree to indemnify and hold harmless Lonza Outlet and its affiliates from any claim arising from your violation of these Terms or applicable laws.
SEVERABILITY
If any provision of these Terms is determined to be unenforceable, the remaining provisions shall remain in full force and effect.
TERMINATION
These Terms remain effective until terminated by either you or us.
We may terminate access to the Service at any time if you violate these Terms.
GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to conflict of law principles.
CHANGES TO TERMS OF SERVICE
We reserve the right to update or modify these Terms at any time.
Continued use of the website constitutes acceptance of such changes.
CONTACT INFORMATION
Questions about the Terms of Service should be sent to: